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This unit is about troubleshooting common problem situations. Some example of common problem situations are first lesson, large classes, reluctant student and difficulties with listening texts. From this unit I learnt about what I should do in these kind of situations. One of the example, on the First lessons I should not directly start to teach the student using course book. I should just establish rapport with the students, elicit information from the students about themselves, find out about their English level.
